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Cookie Policy

Lemu uses cookies, pixels, and similar tools to improve your experience. These track anonymous usage, remember preferences, and ensure security. You can manage or block cookies in your browser or device settings, but some features may not work properly if cookies are disabled.

This Cookies Policy (the “Policy”) describes how Lemu Earth SpA, Lemu Global Limited and Lemu Inc. (jointly the “Company” or “Lemu”) uses cookies and other tracking technologies on the Lemu Atlas Platform and website www.le.mu (collectively, the “Platform”). This Policy should be read together with our Privacy Policy and our General Terms and Conditions, both of which are incorporated herein by reference.

Summary — What this document does

  • Lemu uses cookies to keep the platform running, remember your settings, and measure usage (via Google Analytics).
  • No cookies are used for advertising.
  • Analytics data is aggregated and anonymised where possible; where it identifies you, it is treated as personal data under our Privacy Policy.
  • You can block or delete cookies via your browser at any time — some platform features may stop working if you do.
  • First visit: you will see a consent notice. Continuing = acceptance. You can withdraw consent later via browser settings or support@le.mu.

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit the Platform. They allow us to recognize your browser, remember your preferences, and understand how you interact with the Platform. Other similar tracking technologies we use include web beacons, pixel tags, and scripts, which help us collect and analyze information to improve our services.

Types of Cookies We Use

The Platform uses the following types of cookies:

Session Cookies

These are temporary cookies that expire when you close your browser. We use session cookies to operate core Platform functions, maintain your logged-in state, and ensure the security of your session.

Preference Cookies

These cookies remember your settings and choices (such as language, display preferences, and interface configurations) so that you do not have to re-enter them on each visit.

Security Cookies

These cookies help us detect and prevent fraudulent activity, protect your account, and maintain the integrity and security of the Platform.

Analytics and Performance Cookies

We use third-party analytics tools, including Google Analytics (including its Demographic and Interest Reporting feature), to collect aggregated and anonymised information about how Users access and use the Platform. This data helps us understand traffic patterns, improve features, and enhance the overall user experience. As described in our Privacy Policy, by accepting this Policy you consent to the use of online identifiers (including IP addresses and session-based cookies) for analytics and segmentation purposes.

Information Collected

Information collected through cookies and similar technologies may include your IP (Internet Protocol) address, browser type and version, device identifiers, pages visited, time and date of your visit, time spent on pages, and other diagnostic data. Where such information is associated with an identified or identifiable individual, it is treated as Personal Data in accordance with our Privacy Policy.

Cookies on Mobile Devices

The Platform may also use cookies and equivalent storage technologies on mobile devices. Mobile browsers generally allow you to manage cookie settings through your device’s privacy settings. Please refer to the documentation provided by your mobile browser’s developer for specific instructions.

How to Manage or Disable Cookies

You may instruct your browser to refuse all cookies or to notify you when a cookie is being set. Please note that if you choose to block or disable cookies, some features or sections of the Platform may not be available or may not function correctly.

Below are links to the cookie management instructions for the most common browsers. Please note that browser interfaces change periodically; if the steps below differ from what you see, refer to your browser’s official help pages.

Google Chrome

Official guide: https://support.google.com/chrome/answer/95647

  • Open Chrome and click the three-dot menu (⋮) in the top-right corner.
  • Go to Settings → Privacy and security → Cookies and other site data.
  • Choose your preferred cookie setting or select “See all cookies and site data” to delete specific cookies.

Mozilla Firefox

Official guide: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

  • Click the menu button (☰) in the top-right corner and select Settings.
  • Go to Privacy & Security → Cookies and Site Data.
  • Click Clear Data to remove cookies, or manage exceptions under the Enhanced Tracking Protection section.

Microsoft Edge

Official guide: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies

  • Open Edge and click the three-dot menu (…) in the top-right corner.
  • Go to Settings → Privacy, search, and services.
  • Under Clear browsing data, click Choose what to clear and select Cookies and other site data, then click Clear now.

Safari (macOS)

Official guide: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

  • In the menu bar, click Safari → Preferences (or Settings on newer versions).
  • Open the Privacy tab and select your preferred option under “Cookies and website data.”
  • Click Manage Website Data to view and remove cookies from specific sites.

Safari (iOS / iPadOS)

Official guide: https://support.apple.com/en-us/105082

  • Open the Settings app and scroll down to Safari.
  • Tap Block All Cookies to prevent cookies, or tap Advanced → Website Data to manage or remove individual site data.

To opt out of being tracked by Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

When you first access the Platform, you will be presented with a cookie consent notice. By continuing to browse or by clicking “I Accept,” you consent to our use of cookies as described in this Policy. Your choice will be saved via an additional cookie so that you are not prompted again on subsequent visits.

You may withdraw or modify your consent at any time by adjusting your browser settings as described in Section 5 above, or by contacting us at support@le.mu. Please be aware that withdrawing consent may affect certain functionalities of the Platform.

Third-Party Cookies

Some cookies placed on your device are set by third-party service providers acting on our behalf (e.g., analytics providers). These providers are contractually bound to process data only as instructed by Lemu and in accordance with applicable data protection laws. Lemu does not control third-party cookies placed by services that you access through links on the Platform.

Relationship to Privacy Policy and Terms & Conditions

This Policy forms part of the overall framework governing your use of the Platform, alongside our Privacy Policy and our General Terms and Conditions. Personal Data collected through cookies is processed in accordance with the purposes, legal bases, and rights described in the Privacy Policy. In the event of any conflict between this Policy and the Privacy Policy, the Privacy Policy shall prevail.

Updates to This Policy

Lemu reserves the right to update this Cookies Policy at any time. Any material changes will be communicated to Users through the Platform, our website, or by other means as determined by Lemu in its sole discretion. Your continued use of the Platform after such notification constitutes your acceptance of the updated Policy.

Contact

For any questions about this Cookies Policy or to exercise your rights, please contact us:

  • Email: support@le.mu
  • Address:
    • UK:
      Lemu Global Limited, Suite 1, 7th Floor 50 Broadway, London SW1H 0DB, United Kingdom
    • Chile:
      Lemu Earth SpA, Avenida Manquehue Sur 502, Oficina 205, Las Condes, Santiago, Chile
  • Website: le.mu